What a "GREAT" experiences in PIKNIK Cafe, Penang.
Dear PIK NIK cafe, what a "great" experiences I got from your cafe.
As a ex-loyal customer, I'm extremely pissed with your service!
I walked into your cafe and there were so many empty tables in there as it was not peak hours.
I choose an empty table as I can spot 2 power plugs in there ad I really need them, and ordered my food and drinks.
What you did?
Asked your waitress to come and approach me, asking me whether to switch to another table or not? I told her that I need the 2 power plugs in here therefore I choose this table.
What more?
You asked your staff to approach me again and asking me to switch to another table AGAIN because that table caters to 6 person and I was only 2 person in there.
SO!
I CANCELLED MY ORDER STRAIGHT AND WALKED OUT THE DOOR, EXTREMELY PISSED!
Have you ever ask whether are we gonna be there for long?
Do you respect us as your customers? That we already refused to switch for the 1st time and you asked again for the 2nd time?
For your info, this is not the 1st time this is happening.
The last time I dined in your cafe and there were no table with power plug, therefore I had my late lunch there while waiting for other people to leave, and it was non peak hours. The same thing happened! You told your waitress to deny my request of changing table!
I also walked out straight!
Sorry to say but I've already given you second chance today, and you just pissed me off.
PIKNIK Cafe will not be my choice ANYMORE!
From now on I swear I will boycott this cafe and told my friends not to go there too!
You don't know how to appreciate and respect your customers so I do really hope that your cafe can last, HOPE!
THANK YOU VERY MUCH FOR ALL THESE EXPERIENCES!
What happens next? I got insulted, well, at least me and some of my friends felt this way.
Seriously, you don't think that your CUSTOMER SERVICE & ATTITUDE is a problem?
So you think that it is right to treat your customers that way? I wonder.
So you think that it is right to treat your customers that way? I wonder.
These are some comments by other people about the way they apologized.
Seriously, I'm not the only who felt insulted.
Seriously, I'm not the only who felt insulted.
And until today, 3rd of May, I still haven't get any feedbacks from PIKNIK Cafe yet.
So I guess they are just gonna ignore my case?
Sad, this is how the customer service is.
Whenever you're in Penang and you wanted to go to this cafe, please think twice.
Cause you dont want to get treated like me and ruin your whole trip to Penang.
So I guess they are just gonna ignore my case?
Sad, this is how the customer service is.
Whenever you're in Penang and you wanted to go to this cafe, please think twice.
Cause you dont want to get treated like me and ruin your whole trip to Penang.
Comments
Just saw ur comment on my blog post.
Too bad to heard that u experienced a bad services at there.
But then that time I really get an awesome services at there.
Maybe difference service crew.
btw, i'm agreed that China House customer service really suck. I will never visited there anymore.
As for Pik Nik, I went there once only. The food was so-so and I don't like that the table is so low when we are having our food. I understand if there's a lot of people and you are taking up space but since there's not many people, why asking you to change table? Also, the apology is rude. I will not go back there as there's nothing much that makes me want to go there.
Really don't get it how people can do business this way. Even if you are not the boss,you still don't have to act this assholey way
Have you read the whole story?
So you think that it is right for a business owner to move you around as they like?
Why not try to experience on your own?
If they care, why not stop my from occupying their seats at the 1st place?
Have you seen what time did I walked into the cafe? If you know what time the cafe will be busy. Did I not mention that there were no crowd at all?
and for your info, I'm a regular customer in Piknik Cafe.
I go there for at least 3-5times a week before that.
Lastly, I'm using a laptop, tell me which power bank could charge my laptop, probably I will go and buy =D
And don't be a coward, if you dare to comment here, then step out.
I don't know about you but if I desperately need a place with power plugs and the restaurant is empty, I really would use the table for 6 for the time being, I mean, it's empty so what's wrong if I use the table? Unless like you said , if there are more and more customers, I wouldn't mind moving to another smaller table.
I don't think JJ is stupid enough to glue his ass there even when people start to flock in. In my opinion, if the restaurant is still empty, the owner should give a little leeway to customers who wanna charge their laptops or whatever. Otherwise I am looking at this as though the owner wanted JJ to leave.
Anyway, why are you asking him to grow up when:
1) He didn't attack you personally
2) You are using "anonymous" to comment
This is an open forum I'm sure if you wanna voice your opinion like an adult, you should come off as an anon.
Just sayin.
Thanks for you input.
If I'm not qualified to be a blogger, maybe u should become a blogger and tell me how to qualified to become a blogger? =)
PS: I may not be old enough. But I've grown old enough to deal with u this type of people.
I do sincerely thank you all for commenting here and contributing to my blog traffic.
And also thank you all for making my day.
Maybe from now on I could complain less if there are more people like u guys comment on my blog and making a funny scene for me.
At the same time, thanks Ceddy Lopez and Alfred Rico for the comments too.
Haters are gonna hate, just let them be.
There's no harm to me for them to bark around as they like.
And i also got a book at Happy Mart few month back with all your famous blogger friends... Seriously??? why promoting franchise cafe and Hotels???? because they pay you well?
Guys all blogger are fake( for me ) they eat for free, drink for free, complain for free =(
Get a real Job Dude =D